Do you offer local pick-up?

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Yes.  Just select the 'local pick-up' option at checkout, and pick up your items at our studio in Nottingham.  Contact us at Hello@enbechairs.com to ensure that we'll be in the studio when you plan to arrive, and that your order has been prepared for pick-up.

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Do you offer local delivery?

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Yes, we offer delivery within the Nottinghamshire area.  There's a minimum charge of £50.00 for any local delivery.  This fee may be greater depending on the size of the order, the distance traveled, and the desired delivery time. 

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How do you determine shipping prices?

 

We partner with a local company to find the best shipping rates to your destination.  Rates will vary depending on your location, the objects/s you've purchased and the shipping service you've chosen.

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Do you ship internationally

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We do; however, some locations are not served by our local shipping partner.  In the event that you live outside of North America and are unable to calculate shipping at checkout, contact us at hello@enbechairs.com and we'll secure the best rate possible for your location.

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I've just made a purchase but I'm unable to receive it immediately. Will you hold onto it for me?

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We offers complimentary storage for the first 30 days after the buyer or purchasing agent is notified that their order is complete and ready for pick-up or delivery.  After 30 days we begin to charge a 3% storage fee, which applies only to the value of the product as stated on the invoice.  It does not apply to services, taxes, finance charges or delivered product.  Please contact us at hello@enbechairs.com for more information about our storage policy.